Terms of Service


This website is subject to these terms and conditions only. If you do not agree to them, you may not use and purchase our products using this website.

We reserve the right to change this website and correct or update information (including product information) on it at any time without notice including after order.

Intellectual Property

This website is owned and operated by NSR Limited trading as Petites Pattes Shop (“PPS”) of 28 Lenton Road, The Park, NG7 1DT, Nottingham with email address info@petitespattes.co.uk

All content of this website including pictures, designs, logos, photographs, written and other materials is copyrighted. All worldwide rights are reserved. Any reproduction in whole or in part of this website is strictly prohibited without the prior written permission of PPS.

Please be aware that each of various trademarks, product names etc. represented on PPS website is the property of their individual owner-companies. You will not own any intellectual property rights in the products by buying them. The products are sold for non-commercial use as a consumer only.


Shopping at www.petitespattes.co.uk is a secure process. Click on the ‘Add to Cart’ icon to add the product you require to your order. You do not have to buy the items and you can still cancel the order at this point.

Should you wish to delete your selection, highlight the product and click on the cross ‘x’ icon next to the product in your cart page. Agree to these ‘Terms and Conditions’ before you check out.

To proceed to the completion of your purchases, click on the ‘Checkout’ icon.

Your credit card or debit card details will then be required together with confirmation of the delivery address. PCS currently accepts Visa, MasterCard, Switch, American Express. Payments are operated via Paypal.

Once you have placed your order you will be sent a confirmatory email and order number. It is the customer’s responsibility to check the confirmatory email and notify PPS immediately of any errors at info@petitespattes.co.uk

Payment will be collected after you place your order and you will then be bound and contracted to proceed to purchase of the products. A second email will be sent on dispatch of the products with a receipted invoice.

If you wish to cancel an order before the order has been processed email info@petitespattes.co.uk as swiftly as possible quoting your order reference number. If the order has already been acted upon you will need to follow our Returns and Refunds Policy.


Security of shopping

The security of personal data is of the highest priority.

When you do business with PPS the personal information of your name, postal address, email address, telephone number, credit card number, expiry date security code and any other information required for processing is collected from you by PPS sub-contractors Shopify on behalf of PPS and the personal information of your name, credit card number, expiry date security code and any other information required for payment processing is collected from you by PPS sub-contractor Paypal. PPS requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection or Consumer Legislation.

PCS do not store credit card details or share customer details and data with any third parties.


PCS will deliver the products ordered by you to the address you give PPS for delivery at the time you make your order. Delivery will be made as soon as possible after your order is accepted. Please note PPS do not deliver to PO boxes.

Providing the item is in stock, PPS aim to dispatch all orders within seven working days of receipt and delivery via courier will take up to three working days (UK, EU, USA and Canada) and up to five working days (rest of the world). Your order will be fully trackable. 

Where an item is available to pre-order, we will give you an estimated delivery date which we cannot guarantee as it may be subject to delays outside of our control. We will aim to keep you informed of changes to this estimated delivery date.

Data protection and privacy

PPS is committed to protecting your privacy. The information we and our sub-contractors collect about you in order to process your order will only be used lawfully in accordance with the Data Protection Act 1998. PPS will not wilfully disclose any confidential information without your prior permission and your details will not be passed onto a third party for their use in promotional purposes.

PPS will not share any of your information with any other parties except to the extent required by law, police, court order or as requested by other government or law enforcement authority.


If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Taxes and duties

The prices listed on the website are exclusive of all local customs charges, duties or taxes payable for import of the products into the territory to which the products are to be delivered. All local customs charges, duties or taxes are payable by you and are the your sole responsibility. In the event of the return of products to PPS as a result of the failure or refusal by you to pay any local customs charges, duties or taxes, any cost incurred by PPS by return of the products to PPS will be deducted and retained from any refund payable to you.